Built around your information
Add PDFs, documents, or written notes. Your chatbot searches its own knowledge base and shows the sources behind its answers.
A LITTLE HELP, GROUNDED IN YOUR CONTENT
Your knowledge.
A helpful
conversation.
Turn the information you already have into a website assistant. Help visitors find answers, with a chatbot that feels like part of your business.
Your content. Your branding. One small embed.
YOUR KNOWLEDGE BASE
Studio services.pdf12 passages indexed
Getting startedWebsite content
✳
Fern & FieldGarden design studio · Example
Hello! A new garden starts with a good question. How can we help?
Do you work with small spaces?
Yes. We design gardens of all sizes, including balconies and small city courtyards. A first consultation helps us understand your space. Studio services.pdf
Ask about our studio
↳ Answers start with your content.
FOR WEBSITES WITH SOMETHING TO SHARE
Independent businesses Studios & agencies Portfolios Local services
LESS SEARCHING. MORE CLARITY.
A useful first answer.
From a source you know.
Visitors shouldn’t have to dig through a dozen pages. Give them a simple place to ask, using the information you choose to share.
At home on your website
Choose a name, icon, color, and welcome message. Position the widget where it works best for your visitors.
A space for every chatbot
Manage multiple assistants from one account. Each one has its own sources, settings, and website embed.
Helpful has limits. We’re clear about them.
When the available content doesn’t support an answer, the assistant says so. AI answers can still be wrong; review your sources and test before sharing.
FROM DOCUMENT TO CONVERSATION
Make room for
better questions.
Give it a little knowledge.
Upload the documents your visitors need, or write a few clear notes about your business.
services.pdf Ready
Make it feel like you.
Adjust the details. Test real questions and see what your chatbot can answer from your sources.
A familiar touch.
Add it to your website.
Copy your embed snippet into your site. Update the knowledge base whenever things change.
<script src="…/widget.js">
A FEW GOOD QUESTIONS
Know what
you’re getting.
What can I add to the knowledge base?
Text-based PDFs, DOCX files, UTF-8 TXT files, and written notes. You can attach a page URL to pasted website content. Scanned documents need text extraction first.
Can I use it on more than one website?
Yes. Create separate chatbots in your workspace, each with its own website, sources, and appearance.
Will it make up answers?
The assistant is instructed to answer from your sources and acknowledge missing information. AI can still make mistakes, so test it with real questions. Without an AI provider configured, source search returns direct excerpts.
How do I install it?
Copy the script from your chatbot’s Embed tab into your website before the closing body tag. Your site must allow scripts and frames from your Groundwork domain.